Dray Insight
Send a quote the customer can accept
A quote is finished when the customer can say yes to it without asking a question.
Jonathan Sinton · Checked November 14, 2026
You need
- Base rate and fuel surcharge
- The charges that apply to this move
- Your accessorial schedule
- A valid-until date
Steps
- Put the total firstThen the lines that make it: base, fuel, chassis, anything known in advance.
- Say what the price assumesContainer size, legal weight, live or drop, free time at the door.
- Attach the accessorial scheduleSo every charge that might come later already has a price.
- Give it an end dateA quote with no expiry is a rate you owe forever.
- Get the yes in writingA reply by email is enough. Turn it into a rate confirmation with the same numbers.
Watch out
A total with no breakdown invites a call. A breakdown with no total invites a spreadsheet.
If the move changes, send a new version. Do not edit the old one.